Refund policy

Refund Policy

At Patience The Brand, we are committed to providing our customers with high-quality products and ensuring a positive shopping experience.

All Sales Are Final

All purchases are final and non-refundable, except in cases where you receive a defective, damaged, or incorrect item.

Damaged, Defective, or Incorrect Items

Please inspect your order carefully upon delivery. If your item arrives damaged, defective, or if you receive the wrong item, please contact us as soon as possible after receiving your order.

Please include your order number and, where applicable, clear photos of the issue. We will review your request and work with you to find an appropriate solution.

Chargebacks

We kindly ask customers to contact us directly before initiating a chargeback or payment dispute. If you believe there is an issue with your order or payment, please give us the opportunity to resolve the matter with you first.

Fraudulent or unauthorized chargeback claims may be investigated and addressed appropriately.

If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact us at:

patiencethebrand2@gmail.com

We are always happy to assist and answer any questions you may have.

Thank you for choosing Patience The Brand